Can't find the number for a new sales contact?
Don't have a record of when a lead should be followed up?
Your leads details are all sitting in Outlook on individual sales persons' laptops?
Looking for a copy of the proposal document sent out by one of your team?
Need to share contacts between, home and office, or Macs and PCs?
Want to access your contacts, leads information, and proposal documents anywhere, anytime?
As soon as you start to add staff and contractors to your business, one of the biggest problems you face, is how to effectively share the information about sales and contacts and how to share your documents so everyone is working off the same pieces of paper. Not only that, you also want to share it with people who are part-time or work from home, or are external contractors.
Most small businesses need a stepping stone that will let them share documents, leads and contacts on the web to use in conjunction with their existing systems like ACT, or Outlook.
Typically you want to be able to see in one place:Have a look at some of the CRM features:
Export your contact list from Access, Excel, or Outlook and load it up to mail2grow.
You self-build your online databases, with an easy-to-use interface. You can add as many fields as you like. (eg. hot/warm/cold leads, sales value, account manager). Match the fields to your “office-based” CRM or spreadsheet and update regularly or use mail2grow as your central location for contact information.
Keep contact records with your leads. Log phone calls and emails in their contact sheet. Next time you call them, have the previous contact information at your fingertips.
Include “Update Contact Details” link on your emails to customers and allow them to update their contact details. You don’t have to show them your full records or personal notes, you just publish the fields that you want them to update, such as phone, fax, and email.
Set a reminder to be sent to your email. Allocate reminders to other staff or contractors. The emails are automatically sent at the time and date you set.
Upload Word and PDF documents to the system. Create folders to organise your admin documents (eg. Standard proposals, Admin documents). Create folder to organise your proposals (eg. Current NSW proposals). Then attach the proposals to customer’s contact sheet.
Want to try it out? Take a free trial here